Support Structure

The team at FACE Nepal will support you throughout your entire volunteer experience and beyond. When joining the FACE Nepal volunteer program we consider you part of our team and this does not end with the termination of your program.

From your arrival until your departure (including time taken for personal excursions), FACE Nepal team members are available to support you 24 hours per day. It is our goal to ensure you find your experience in Nepal enjoyable and rewarding.

The basic support provided includes:

1. Arrival

When arriving into Nepal you will be greeted at the airport by a FACE Nepal team member. You will be shown around your arrival city briefly and taken to an accommodation guest house. Upon your request, someone will show you local eateries and orient you with the area so that you can make yourself comfortable while you will be for training . FACE Nepal can arrange all your accommodation needs irregardless of the commencement date of your program.

You will be given guide books and contact details for support staff at this stage and an itinerary for pending training.

2. Training

At the commencement of your training all your food and accommodation costs will be organized by FACE Nepal . It is expected that you will fill in any registration material and make necessary payments at this time. You will be issued a Volunteer Card, which gives you free or discounted entry into many local tourist areas.

Training will be designed based on the duration of your stay and the program selected. The general training program includes:

3. Placement

When you have completed your training and are ready to commence your program, you will be escorted to your placement by a FACE Nepal Liaison Officer, who will stay to see you settled in. All placements will have a hospitable Host Family, approved by FACE Nepal , and a local FACE Nepal representative nearby. Both parties will be capable of conversing in Basic English. These parties are here to ensure you enjoy your stay and are fully equipped to undertake your volunteer program.

You will also be introduced to any other local volunteers and hosting parties. You will find the Nepali culture extremely hospitable and welcoming. The Nepali culture is strong, especially in the rural areas and FACE Nepal coordinators will continue to check in on you to make sure you are adjusting to the environment.

During your placement, your family and friends are welcome to contact our FACE Nepal office should they have any queries or concerns about you. We are also happy to assist you should a friend or family member wish to visit you in your placement. We will arrange any necessary details including collection from the airport, transportation and accommodation, should your Host family have insufficient room.

4. Completion

At the completion of your volunteer program FACE Nepal organized good bye program in the office with the all FACE, Team and you will get small souvenir from the FACE, Nepal.  We will help you back to your departing city; unless you wish to remain elsewhere. You will be provided Bus ticket to the guesthouse and our team will assist you with any on-going arrangements you wish to make, including additional time in Nepal or ongoing travel. Upon your departure from Nepal, a FACE Nepal team member will see you off at the airport.

5. Personal Excursions

FACE Nepal will assist you in the arrangements of any personal excursions and help you find the best rates available. We will also manage your timetable so that any personal interests can be incorporated into your stay. In a schooling situation, this may involve the placement of temporary teaching cover to support your absence.

6. Ongoing Relationship

As a contributor to FACE Nepal we consider you a team member for life. If you ever have any questions, concerns or need of support, we are happy to assist you wherever we can. We have a bi-monthly newsletter which will be sent to you and we will aid you in any on-going correspondence you may wish to have with local communities.

At the completion of your FACE Nepal experience we will ask you for feedback. We consider this feedback very valuable and appreciate all opportunities for improvement you can offer. You may also be a random recipient of a quality control survey upon your departure from Nepal . These surveys are internal documents undertaken by the International Board of Directors and used to ensure your satisfaction in your program and to thank you for the value of your contribution.